play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6499365842
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities. This means you can transfer your actual gaming winnings to your account.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details in the app, including your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure experience. Please save all required details in the app for further verification and processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking a significant reduction in time from 30 minutes. However, occasional payment delays can occur, leading to a waiting period of up to 24 hours. This delayed payment window is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from gaming with the bonus amount can be withdrawn. This means you can cash out the money you've won with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is pending. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At play exchange, we understand the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are swift and secure. Additionally, our customer support team is available 24/7, 365 days a year, to assist with any queries or concerns, guaranteeing a seamless gaming experience.
Beyond the thrilling games, play exchange offers generous bonuses, regular promotions, and a loyalty program designed to maximize your winning potential. This program is tailored to reward your loyalty and consistency, providing you with exclusive benefits and opportunities to boost your chances of success. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help navigating the website, our team is here to provide prompt and professional guidance. Join us at play exchange today and experience the excitement of unforgettable adventures and spectacular wins with every spin, draw, and bet. Our platform is designed to provide an engaging and entertaining experience, with new opportunities to win and exciting surprises around every corner. With our generous bonuses and promotions, you'll have even more chances to win big and take your gaming experience to the next level. So why wait? Sign up with play exchange now and start spinning your way to success. Our team is ready to welcome you and help you get started on your journey to unforgettable adventures and thrilling wins.